Chemtech would like to reassure you that despite these unprecedented times, we are putting in place a number of robust measures to keep our team safe whilst still continuing to deliver test results.
It’s still very much business as usual but we are making some changes we’d like to share. We hope you will work with us during this transitional period.
We’re fortunate to have a large open plan Lab so our colleagues do not have to work in close proximity. However, to further reduce the risk of infection, we have split our workforce into two teams, Chem and Tech (original we know!)
These teams will operate on the following shifts:
06:00 to 13:45 and 14:15 to 22:00
We have a small number of staff who will be working remotely, and we will continue with weekend working when necessary.
To assist in keeping everyone safe we are limiting nonessential visitors to our Lab.
How do our changes impact you?
This new pattern of working may result in you receiving reports at different times to what you might normally expect; could be earlier, may be a little later. But we will always do our best to make sure we continue to hit turnarounds.
Although we are increasing our operating hours, please be mindful that each shift will have fewer numbers of staff which may result in our not being as quick to respond as normal. Please be assured that we will always get back to you, but your patience is very much appreciated.
We use TNT (FedEx) as our preferred courier and are in daily communications with them in order to understand any potential interruptions to service. As a company with a 47-year trading history, they are well placed to proactively address situations that can occur and are committed to courier continuity, that’s why we work with them. You can click here to keep on top of updates.
You may have wondered ‘is it safe to touch packages?’ The WHO has answered that question for us. They’ve made it clear that it is safe to handle a package, even if it comes from a place where the virus has been reported.
How can you help?
We’re in this together. So, we have a few small asks of you which will help to keep things running smoothly:
- Please give as much notice as possible on any quick turnaround work. Any notice you are able to give is better than none
- If you are running low on sample containers, let us know as soon as possible and be as specific as possible about what you need and when you need it. Please try and avoid stockpiling – we don’t want a toilet roll situation…
- Booking couriers for collections early would also be helpful. You can always cancel if things don’t go to plan
- If you would like to arrange a local pick up by our driver, it would be preferable if these could be between the hours of 09:00 and 13:00. And in the interests of limiting unnecessary contact, you might want to instruct us where the samples can be collected without the need for a physical handover
- If you are dropping samples at the Lab, can you please:
- Advise our support squad (email@example.com) that you intend to drop off
- Use the entrance at the back of the building
- Limit contact with our Sample Reception team – a solidarity fist-bump is OK, but a nod, wink or wave is even better
During this period, we have a designated phone number for booking collections. Please call: 07506 960014
Finally, please be kind. Our team are fully committed to adjusting to this new way of working in order to try and maintain service continuity. They are going to be working very hard under difficult circumstances. A friendly word or email will go a long way to helping resolve any issues you may have while we weather the storm
We want to thank you for your co-operation, understanding and patience. It is down to your continued support and our fantastic team that we are able to keep calm and carry on.
Chemtech were spreading the love and feeling the love in equal measure on Valentines Day.
As our customers really are the heart of our business, we wanted to let them know just that by sending a little surprise gift pack comprising of a card and love heart sweets.
The gesture was appreciated with customers calling, emailing and posting on social media thanking the Chemtech team for the gesture.
The bright red envelopes landed a day early… but that’s just how we roll.
We proved to be the best in the business out in the field as well as in the lab as Burnopfield Juniors U14s football team swept all before them in their first outing in Chemtech-sponsored kit.
With our leader John Campbell watching on, the Burnopfield boys put in a perfect performance in their new gear, winning six games out of six – scoring 35 goals and conceding precisely none – in storming to the R&T Tours Flamingo Land Football Festival title.
The tournament was the debut for the away kit, but we have also provided a full home kit, goalkeeper’s home and away kit and training tops for the U14s, who will also have a new club name and badge when they kick off their U15 season, as a switch of home ground sees the formation of Durham Quakies FC.
Burnopfield coach Barrie Smith, whose side play at the pinnacle of North East youth football in the Pinpoint Recruitment Junior Premier League, said: “The lads looked fantastic in their new kit at Flamingo Land and produced football to match. We’re massively grateful to John and everyone at Chemtech Environmental for their incredible generosity.
“We look forward to wearing the kits with pride at the summer tournaments we’ve got coming up, and then in league and cup football against the other best teams in the North East next season.”
Editor’s comments: “As the sponsorship came out of my budget I hope the lettering doesn’t come off in the wash…”
Our illustrious if not somewhat reluctant leader (not Ken) was recently persuaded by his team to star in a local campaign aimed at raising aspirations of the county’s young people and encouraging them to stay and work in the region once leaving education.
Approached as a business advocate for County Durham, John Campbell joined other local role models in a short film designed to tell his story. The campaign, ‘My Future is Durham’ is currently airing in primary schools across the region to support assemblies and lessons for 8 to 11-year olds.
Graeme Fawell, Head of Digital at LocaliQ (producers of the film) said: “The video is fantastic, the Council is extremely pleased and it goes down as our best video of the campaign so far!”
Editor’s Comment: I’m sure John’s daughter will be hugely proud to see her Dad take a starring role in this local production (once she gets over her total embarrassment).
In the words of the late, great John F Kennedy; “Leadership and learning are indispensable to each other”.
And we at Chemtech couldn’t agree more. So, it made perfect sense to put our Team Leaders through their paces and train for a BTEC Level 2 Award in Principles of Team Leading.
The 6-day course was delivered on site at Chemtech HQ by Gateshead College, where our illustrious team developed knowledge relating to team leadership styles and developing team performance. Julie Kelly, Curriculum Operations Manager at Gateshead College said: “It’ great to see Chemtech invest in its staff and we’ve really enjoyed delivering the training to their Team Leaders. They were all really enthusiastic, keen to develop their skills and put into practice what they’d learnt.’
Editor’s comments: “Congratulations to Jamie Burbeck, Louise Wilson, Omeed Karimi, Joanne Baker, Keith Gargett and Terri Pipe who all passed with flying colours!”
More like there’s only one Ken Tech – on the pocket.
Our superstar team of Chemists and Technicians don the latest in fashion apparel for the 2019 season: grey lab coats!
Once again bucking the norm, Chemtech Environmental trailblazes the ‘get down and dirty’ look. The charcoal grey with printed green logo and company mascot pocket detail offers a practical and stylish solution to hide the muck, water and effluent stains.
Needless to say, the photo was taken on day of delivery. After a few hours of hard graft, the look will be less Naomi Campbell and more John Campbell.
Elaine Chapman of Johnsons Apparel master, Gateshead branch said:
“We were delighted to win the contract to produce Chemtech lab coats. The Ken Tech detail on the pocket was a bit challenging but the result is great. And keeping them clean will be far less problematic for us in the future. It’s win/win all round”.
Editor’s comments: “Lab Manager, Steve Bradley, assumes the captain’s position without being prompted. Clearly, he’s a natural for the job!”
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Unit 6 Parkhead
Greencroft Industrial Park
The European Agricultural Fund for Rural Development
Europe investing in rural areas
Project Scale Up
This project will help Chemtech Environmental to achieve its ambitious growth plan to become the UK’s largest independent chemical analysis testing laboratory by purchasing business-critical instrumentation to deliver increased volume of work and diverse services to customers.
It is part funded by the European Agricultural Fund for Rural Development.
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